New Relic: Unauthorized or Forbidden error
There are four possible causes for the Unauthorized or Forbidden error displayed in the HireFire UI for your web manager configured with your New Relic account.
- Your API key is invalid.
- Your API is valid, but you don't have access to the resource (app ID).
- You're on the free plan (Wayne).
- You're accessing the wrong region (either United States or European Union).
Newly created New Relic (Wayne) add-ons on Heroku only have access to the metrics API for a limited time. This plan isn't viable for long-term use with HireFire. If you wish to use New Relic with HireFire, you'll have to upgrade to one of their paid plans.